DaulatLabs is a Malaysian software company that builds sovereign digital infrastructure for businesses. We create integrated applications for insurance (Mahardika), healthcare (Arogya), commerce (Santaka), analytics (Tarka), compliance (Parama), identity (Pautika), and authentication (DaulatID). Founded in 2024, DaulatLabs focuses on data sovereignty and building software specifically for Malaysian and Southeast Asian enterprises.

Where is DaulatLabs based?

DaulatLabs is headquartered in Malaysia. We focus on building software solutions specifically designed for Malaysian and Southeast Asian businesses. Our servers are located in Malaysia to ensure data sovereignty and compliance with local regulations like PDPA.

What is Mahardika insurance software?

Mahardika is the leading insurance agency management software in Malaysia by DaulatLabs. It helps insurance agencies manage policies, track renewals, handle customer loyalty programs, automate WhatsApp reminders, and streamline operations. Features include policy management, renewal tracking, customer portals, staff management, and integration with major insurers like Etiqa.

How does Mahardika help insurance agents?

Mahardika helps insurance agents by providing a unified workspace for policy management, automated renewal reminders via email and WhatsApp, customer self-service portals, loyalty point systems, staff team management, and comprehensive analytics. Agencies can create their own branded mini-store at mahardika.daulatlabs.com.

What is Arogya wellness platform?

Arogya is a holistic health and wellness tracking platform by DaulatLabs for clinics and individuals in Malaysia. It enables patient health tracking, appointment management, wellness program monitoring, and health analytics. Arogya helps healthcare providers deliver better patient outcomes through data-driven insights.

What is Santaka commerce platform?

Santaka is a modern commerce and retail platform by DaulatLabs for Malaysian businesses. It provides inventory management, order processing, payment integration, and customer management features for retail shops, F&B outlets, and e-commerce businesses in Malaysia.

What is Tarka analytics?

Tarka is an intelligent business analytics and decision intelligence platform by DaulatLabs. It provides data visualization, custom dashboards, business intelligence reports, and actionable insights for Malaysian enterprises to make data-driven decisions.

What is Parama compliance software?

Parama is a legal compliance and document governance platform by DaulatLabs. It provides audit trails, secure document management, regulatory compliance tracking, and governance features for Malaysian businesses that need to meet legal and regulatory requirements.

Pautika is an identity and action engine by DaulatLabs for modern professionals and teams. It turns NFC cards, QR codes, and profile links into smart entry points that route people into real business flows like scheduling meetings, sharing contact info, or triggering workflows.

DaulatID is the unified identity and authentication platform for all DaulatLabs applications. It provides single sign-on (SSO) across the entire DaulatLabs ecosystem, allowing users to access Mahardika, Arogya, Santaka, Tarka, Parama, and Pautika with one secure login.

Is DaulatLabs software available in Malaysia?

Yes, all DaulatLabs applications are designed and built specifically for Malaysian businesses. Our infrastructure is hosted in Malaysia to ensure data sovereignty, low latency, and compliance with Malaysian regulations including PDPA (Personal Data Protection Act).

How do I sign up for DaulatLabs apps?

You can sign up for any DaulatLabs application through DaulatID, our unified identity platform. Visit id.daulatlabs.com to create your account, then access any DaulatLabs application with a single login. Each app offers a free tier to get started.

What industries does DaulatLabs serve?

DaulatLabs serves multiple industries: insurance agencies (Mahardika), healthcare clinics and wellness centers (Arogya), retail and F&B businesses (Santaka), enterprises needing analytics (Tarka), legal and compliance teams (Parama), and professionals needing smart identity solutions (Pautika).

Does DaulatLabs offer free plans?

Yes, all DaulatLabs applications offer free tiers. Mahardika has a Lite plan for small agencies, and other apps have starter plans with essential features. Paid tiers unlock advanced features like WhatsApp automation, custom analytics, and team management.

Is DaulatLabs PDPA compliant?

Yes, DaulatLabs is fully committed to PDPA compliance. All data is stored on Malaysian servers, we implement strict access controls, provide data encryption at rest and in transit, and offer data portability features. Our platform helps businesses maintain their own PDPA compliance through audit trails and consent management.

← Solutions

EN BM

Insurance agency CRM + customer portal

Renewals, policy tracking, and WhatsApp automation built for Malaysian agencies.

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For businesses

• Track policies, expiries, and renewals without spreadsheets
• Reduce missed renewals with WhatsApp reminders (opt-out safe)
• Give customers a self-service portal for documents

For customers

• See policies in one place (across agencies you use)
• Get clear reminders and links to view documents
• Control WhatsApp notifications via DaulatID

Metrics to prove value

• Renewal conversion rate
• Reminder delivery rate
• Customer portal adoption

10-minute playbook

1. Import customers
2. Create policies
3. Enable reminders
4. Share portal link

Case study (template)

We’ll help you measure outcomes. This is a case study framework — fill real numbers after 2–4 weeks of usage.

Before

• Baseline metrics

• Current process

• Bottlenecks

After

• New workflow

• Adoption rate

• Outcome lift

Proof

• Screenshots

• Event logs

• Quotes

FAQ

Is WhatsApp compliant?

We support STOP/START opt-out/in and keep an audit trail. Businesses should still use approved templates and PDPA-safe wording.

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